DOW Sets Guidelines for Electronic CCRs

The Kentucky Division of Water (DOW) has established guidelines to be followed by community water systems opting to use electronic notification when issuing their Consumer Confidence Reports (CCRs). In January, the U.S. Environmental Protection Agency (EPA) approved the use of electronic issuance of CCRs in addition to other forms of notification currently in use.

The annual reports are required for those public drinking water systems serving populations of 10,000 and over. The reports notify customers of sources used, any detected contaminants, compliance with regulations and other educational information.

The new option is being offered as a cost-cutting measure, said Natalie Bruner, supervisor of the DOW Drinking Water Compliance and Technical Assistance Section.

“Prior to January, the EPA had required that drinking water systems mail their consumer confidence reports to customers,” said Bruner. “With the widespread availability of computers and the Internet, it has become much more economical to make them available on water systems’ websites and though email.”

Bruner said that in order to issue the information electronically, water systems must adhere to specific guidelines, which have been spelled out by DOW in an instruction document. The instruction document and the 2013 CCR certification form can be found on the DOW website at They are titled “CCR Certification 2013” and “Kentucky Division of Water CCR E-Delivery Guidelines 2013.”

For more information, contact Natalie Bruner at 502-564-3410 or